Refund Policy

At sharplifestylebd.com, we are committed to ensuring a positive shopping experience for our customers. If you are not completely satisfied with your purchase, we are here to assist you with our refund policy.

Refund Eligibility

Refunds will be granted under the following conditions:

  • The item must be returned within 7 days of the delivery date.
  • The item must be unused, unworn, and in the same condition as when you received it.
  • The item must be returned in its original packaging with all tags and accessories included.

Non-Refundable Items

Certain items are non-refundable, including but not limited to:

  • Perfumes and other personal care products.
  • Final sale or discounted items.
  • Items that are not in their original condition, damaged, or missing parts not due to our error.

Refund Process

To initiate a refund, please follow these steps:

  1. Contact Us: Email us at sharplifestylebd@gmail.com or call +8801910482622 with your order number and reason for the refund request.
  2. Return Instructions: Once we approve your refund request, you will be given instructions on how to return the item.
  3. Return the Item: Please send the product back to us at the following address: KALSHI MORE, (OPPOSITE OF KALSHI MORE TRAFFIC POLICE BOX & DUTCH BANGLA ATM BOOTH) MIRPUR-12, DHAKA-1216You are responsible for the cost of return shipping unless the refund is due to an error on our part (e.g., wrong or damaged item received).
  4. Refund Approval: After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.If your refund is approved, it will be processed within 7 business days, and a credit will be applied to your original payment method.

Late or Missing Refunds

If you haven’t received your refund within the expected time frame, please follow these steps:

  • Check your bank account or credit card statement.
  • Contact your bank or credit card company, as it may take some time for the refund to be processed.
  • If you’ve done this and still have not received your refund, please contact us at sharplifestylebd@gmail.com or call +8801910482622.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at sharplifestylebd@gmail.com or call +8801910482622.

Contact Us

If you have any questions about our refund policy or need further assistance, feel free to contact us:

  • Email: sharplifestylebd@gmail.com
  • Phone: +8801910482622
  • Address: KALSHI MORE, (OPPOSITE OF KALSHI MORE TRAFFIC POLICE BOX & DUTCH BANGLA ATM BOOTH) MIRPUR-12, DHAKA-1216