Return Policy

At sharplifestylebd.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please review our return policy below for details on how to process returns, refunds, and exchanges.

Eligibility for Returns

You may return an item within 7 days of receiving your order, provided it meets the following conditions:

  • The item must be unused, unworn, and in the same condition as when you received it.
  • The item must be returned in its original packaging with all tags, labels, and accessories included.
  • Items such as perfumes, personal care products, or any items marked as final sale are non-returnable.

Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Send an email to sharplifestylebd@gmail.com or call us at +8801910482622 with your order number and reason for the return.
  2. Return Approval: Once we receive your request, we will review it and provide instructions on how to return your item if it meets the eligibility criteria.
  3. Shipping the Return: You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item received, defective product). We recommend using a trackable shipping method, as we cannot be responsible for lost or damaged returns.
  4. Return Address: Please send the item to the following address: KALSHI MORE, (OPPOSITE OF KALSHI MORE TRAFFIC POLICE BOX & DUTCH BANGLA ATM BOOTH) MIRPUR-12, DHAKA-1216

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7 business days, and a credit will be applied to your original method of payment. Please note:

  • Shipping costs are non-refundable.
  • Refunds may take some time to appear on your statement, depending on your bank or card issuer’s processing time.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us via email at sharplifestylebd@gmail.com or call us at +8801910482622.

Non-Returnable Items

Certain items are non-returnable, including but not limited to:

  • Personal care items such as perfumes.
  • Final sale items and discounted products.
  • Items not in their original condition, damaged, or missing parts not due to our error.

Contact Information

If you have any questions about our return policy, feel free to contact us:

  • Email: sharplifestylebd@gmail.com
  • Phone: +8801910482622
  • Address: KALSHI MORE, (OPPOSITE OF KALSHI MORE TRAFFIC POLICE BOX & DUTCH BANGLA ATM BOOTH) MIRPUR-12, DHAKA-1216